Home of the Demons and Damned Souls, Hell is not a pleasant place.
The environment is perpetually scorching, with some flames seeming to possess a malicious will of their own. Those who rule these lands are often cruel, cunning, and spiteful. The denizens of this realm are near-universally despised, with the likelihood of a pact between fairies or nature spirits out of the question.
That said, like all places, outliers exist and the unexpected can occur. Natalie is an unusual case to have been born in this twisted place with a pure heart.